Effective Date: 21 August 2025
Company Name: Green Peaks Coaching
Contact: malcolm@greenpeakscoaching.co.uk
At Green Peaks Coaching, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR).
1. What Information We Collect
We may collect and process the following personal data:
- Name, email address, phone number
- Training goals, running history, and coaching preferences
- Payment and billing information
- Any other information you choose to share during coaching sessions or via our WhatsApp community
2. How We Use Your Data
We use your data to:
- Deliver coaching services and training plans
- Communicate with you about your coaching and progress
- Manage appointments and payments
- Provide access to our WhatsApp community
- Improve our services and respond to feedback
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent: When you opt in to receive coaching or join our community
- Contract: To fulfil our agreement to provide coaching services
- Legitimate Interests: To operate and improve our business
4. Data Sharing
We do not sell your data. We may share it with:
- Payment processors (for billing)
- Communication platforms (e.g. WhatsApp)
- Other coaches within our team (only when relevant to your coaching)
5. Data Retention
We retain your data only as long as necessary to provide services and meet legal obligations. You may request deletion of your data at any time.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
7. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience. You can manage cookie preferences via your browser settings.
9. Contact Us
If you have any questions about this policy or your data, please contact us at:
📧 malcolm@greenpeakscoaching.co.uk